Shipping policy
Shipping Policy
Last Updated: August 2026
Thank you for shopping with Nostalgia Pad. We are committed to delivering your order as quickly and safely as possible. Please review our shipping policy before placing your order.
Order Processing
- Orders are typically processed within 3–7 business days.
- Processing times may be extended during holidays, promotions, or periods of high order volume.
- Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking information.
Shipping Times
Estimated delivery times begin after your order has been processed.
United States
Estimated Delivery: 5–12 Business Days
International Orders
Estimated Delivery: 7–20 Business Days
Please note that these are estimated delivery times and are not guaranteed. Shipping times may vary depending on your location and the shipping carrier.
Order Tracking
Every order includes free tracked shipping.
Once your order has shipped, you will receive an email containing your tracking number. You can also visit our Track Your Order page at any time to view the latest updates on your shipment.
Shipping Delays
While we work hard to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:
- High order volume
- Severe weather conditions
- Customs inspections
- Carrier delays
- Holidays and peak shipping seasons
Nostalgia Pad is not responsible for delays caused by shipping carriers or customs once an order has been dispatched.
Incorrect Shipping Information
Please ensure that your shipping address is accurate before placing your order.
If an incorrect or incomplete shipping address is provided, it may result in delivery delays or the package being returned to the sender.
If you notice an error after placing your order, please contact us as soon as possible. We'll do our best to update your information before your order ships, but we cannot guarantee changes once processing has begun.
Lost or Stolen Packages
If your tracking information indicates that your package has been delivered but you have not received it, we recommend that you:
- Check around your delivery location.
- Ask household members or neighbors.
- Contact your local shipping carrier.
If you are still unable to locate your package, please contact us and we will do our best to assist you in working with the shipping carrier.
Customs & Import Fees
International orders may be subject to customs duties, taxes, or import fees required by your country's customs authorities.
These charges are determined by your local government and are the responsibility of the customer.
Contact Us
If you have any questions regarding your shipment, tracking information, or delivery, please contact our support team.
Email: support@nostalgiapad.com
We will respond as fast as possible and do everything we can to ensure your Nostalgia Pad arrives safely.